Roofing FAQ

FAQ: We know you have questions!

We offer this FAQ page to hopefully answer any questions that arise after reviewing the content on the rest of our website. However, if your specific questions are not listed here, please feel free to contact us to get your questions answered.

Please note: we cover all of Greater Cincinnati, including Northern Kentucky and Southeast Indiana.

Do you offer free estimates?

Yes. In fact, this is our most popular of FAQs!  We provide free, no-obligation estimates for all of our services upon request. So ask and you shall receive!

Do you offer a roof warranty?

Yes. Weather Stop Roofing™ offers a lifetime material installer’s water-tight warranty for all new roofs we install, guaranteed for the life of your roof.

Do you offer roof inspections?

Yes. This is another one of our common FAQs!  When you request an estimate from us, we physically inspect your roof for free to provide you with an accurate quote.

Are you willing to help me better understand my roofing estimate?

Yes. We will go over your roofing estimate line by line to answer all questions to prevent any confusion or obstacles. We’d rather answer your questions to ensure we are all on the same page, than to move forward with a customer who is unsure about some aspect of the service we are about to perform for them.

How can I pay for your services?

We accept cash, check, or card. 100% payment is due upon completion of your project to your satisfaction.

Furthermore, we work with insurance companies. So, if your job is fully or partially covered by an insurance claim, we will work directly with you and your insurance company to handle the payment for your service.

What areas do you service?

We are based in Goshen, OH and offer our services to the entire Greater Cincinnati area. That includes Southwest Ohio, Northern Kentucky, and Southeast Indiana.

Are you insured?

Yes. If you’d like a copy of our insurance declaration’s page, please email us and we will send it right over!

Does a repair make sense for the condition of my roof, or should I consider a roof replacement?

It depends. We need to physically inspect your roof to determine whether a roof repair or roof replacement is recommended. We pride ourselves on being fair and honest and, thus, will never recommend more or less work than is required. Our professional roofer’s recommendations are included in our free roofing estimate!

Is my roof vented properly?

We need to inspect your roof. Having a proper ventillation is crucial to the quality, performance, and lifespan of your roof. Please request your free estimate and we will stop by your property as soon as possible to physically inspect your roof to determine if it is vented properly. Proper roof ventilation is included in our free roofing estimate!

Do I have storm damage?

Potentially. If you notice damage to your shingles after a storm, it could mean your roof has suffered storm damage. Request your free estimate so we can physically inspect your roof free to determine whether it has incurred storm damage. Roof storm damage analysis is included in our free roofing estimate! Oftentimes, storm damage is covered by your insurance company.

Do you work with insurance companies?

Yes. We do many jobs working with insurance companies. Conversely, we also work directly with home and business owners when insurance companies will not be involved.

How long does it take to perform roof repairs?

Most roof repairs are completed in 1 day. Larger projects could take 2-3 days.

How long does it take to perform a roof replacement?

The typical time it takes us to replace a roof is 2 days. Larger roofs may take 3 days.

Do I need to put money down upfront?

No. Unless your project requires special order projects, payment in full is due when your roofing project is complete to your satisfaction.

Once you tear off a roof, do you replace any damaged roof decking?

Yes. Damaged roof decking is one of those things that is not necessarily evident until we tear the existing shingles off, but we never replace shingles over damaged wood. We are going to do the job right the first time. The added cost, should wood decking need to be replaced, is included in your original estimate, so there are no surprise costs!

Which is better, metal valleys or close-cut valleys?

Both types of roof valleys are acceptable. It really an aesthetic preference.

Do you replace all of the metal flashings?

Yes. When we do a roof tear off we replace all existing flashings, excluding base flashings unless they also need to be replaced.

Do you offer residential roofing services?

Yes. In fact, the majority of the jobs we do are for residential homes! We provide residential roofing services to homeowners in the Greater Cincinnati and surrounding areas. Check out our roof repair, roof replacement, and new roof service pages to learn more!

Do you offer commercial roofing services?

Yes. We provide commericial roofing services to business owners in Greater Cincinnati and surrounding areas. Additionally, we also work with builders, both residential and commercial. Check out our commercial roofing services page to learn more!

Do you offer roofing services covered by an insurance claim?

Yes. Whether you have already filed a claim or believe you qualify, we will work directly with both you and your insurance company.

What types of roofs do you install and repair?

Shingle roofs (asphalt & synthetic shake), metal roof systems, rubber roofs (EPDM), and TPO roofs (thermoplastic polyolefin).

Do you offer any other services besides roof installation and repair?

Yes. In addition to our core service of roofing, we also perform gutter and downspout services, along with siding, chimney, and skylight services.

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