Roofing FAQ

FAQ: We know you have questions!

We offer this FAQ page to hopefully answer any questions that arise after reviewing the content on the rest of our website. However, if your specific questions are not listed here, please feel free to contact us to get your questions answered!

Please note: we cover all of Greater Cincinnati, including Northern Kentucky and Southeast Indiana.

FAQ

We know you have questions!

We offer this FAQ page to hopefully answer any questions that arise after reviewing the content on the rest of our website. However, if your specific questions are not listed here, please feel free to contact us to get your questions answered!

Please note: we cover all of Greater Cincinnati, including Northern Kentucky and Southeast Indiana.

Do you offer free estimates?

Yes – This is our most popular FAQ!  We provide Free, No-Obligation Estimates for all of our services. Ask and you shall receive!

Do you offer a roof warranty?

Yes – Weather Stop Roofing offers our Lifetime Material Installer’s Water-Tight Warranty for all full roof replacements, guaranteed for the life of your new roof! We also offer material installer’s warranties for our other services.

Do you offer free roof inspections?

Yes – This is another one of our common FAQs!  When you request your no-obligation estimate from us, we inspect your roof free of charge. Unlike other roofing companies who rely solely on satellite imaging, we physically inspect every single roof to ensure nothing is missed so we can provide you with an accurate assessment and quote.

Do you offer financing?

Yes – We have partnered with Kemba Credit Union to offer flexible payment options to our clients. You can learn more about our financing through Kemba Credit union by visiting our financing page.

Can you help me better understand my roofing estimate?

Yes – We will go over your roofing estimate line by line, answering all of your questions. We want you to be completely comfortable with your project from start to finish. We don’t want their to be any surprises for you or our team once your project is underway.

How can I pay for your services?

We accept cash, check, or card – 100% payment (with the exception of special order products) is due upon completion of your project to your satisfaction.

We also offer financing payment options.

Furthermore, we work with insurance companies. So, if your job is fully or partially covered by an insurance claim, we will work directly with you and your insurance company to handle the payment for your service.

Which areas do you service?

Our office is located in Goshen, OH. Our service areas include the entire Greater Cincinnati area. That includes the following counties:

Southwest Ohio – Clermont, Hamilton, Warren, & Butler

Northern Kentucky – Boone, Kenton, & Campbell

Southeast Indiana – Ohio & Dearborn

Are you insured?

Yes – If you’d like a copy of our insurance declaration’s page, please email us and we will send it right over! Alternatively, we can bring you a physical copy when we inspect your roof or deliver your estimate, upon request.

Does a repair make sense for the condition of my roof, or should I consider a roof replacement?

It depends – We need to physically inspect your roof to determine whether a roof repair or roof replacement is recommended. We pride ourselves on being fair and honest and will never recommend more or less work than is required. Our professional roofer’s recommendations are included in your free roofing estimate!

Is my roof vented properly?

We need to inspect your roof to determine whether it is vented properly – Having proper ventilation is crucial to the quality, performance, and lifespan of your roof. Please request your free inspection and we will stop by your property as soon as possible to determine whether your roof is properly vented. If we find that your roof is not ventilating efficiently, we will include the installation of proper ventilation in your estimate.

Do I have storm damage?

Potentially – If you notice damage to your shingles after a storm, it could mean your roof has suffered storm damage. Request your free inspection so we can physically assess your roof to determine whether it has incurred storm damage.

Oftentimes, storm damage is covered by your insurance company. If this is the case, we will work directly with both you and your insurance company to handle the payment for the necessary repairs.

Do you work with insurance companies?

Yes – We do many jobs working with insurance companies. We can help advise on common topics that come up during a roof storm damage claim. Roof insurance claims can get complicated. We’ll work with you every step of the way so the process is smooth and results in a quality roof you can depend on!

Conversely, we also work directly with home and business owners when insurance companies will not be involved.

How long does it take to perform roof repairs?

1 day – Most roof repairs are completed in 1 day. Some larger projects could take longer.

How long does it take to perform a roof replacement?

1-3 days – The average time it takes us to replace a roof is 2 days. However, depending on the size and scope of a project, we may complete a replacement in as little as 1 day. Larger roofs may take up to 3 days.

Our crews are comprised of expert technicians who put an emphasis on quality and efficiency. We work long days to ensure your roof is never exposed to the elements without proper protection during a replacement. We take our time with the details to guarantee every aspect of a replacement is done in accordance with both industry standards and our personal standard for high quality workmanship.

Do I need to put money down upfront?

No – Unless your project requires special order projects, payment is due in full when your roofing project is complete to your satisfaction!

If special order products are required for your project, the upfront costs for those will be specified in your proposal. We don’t want there to be any surprises when it comes to your wallet!

Once you tear off a roof, do you replace any damaged roof decking?

Yes – Damaged roof decking is one of those things that is not necessarily evident until we tear the existing shingles off, but we never replace shingles over damaged wood. We are going to do the job right the first time!

The added cost, should wood decking need to be replaced, is specified in your estimate, so there are no surprise costs!

Which is better - metal valleys or close-cut valleys?

Either – Both types of roof valleys are acceptable. It really comes down to your aesthetic preference. We can answer any questions you have about these two types of valleys so you can make the decision on which you would prefer for your roof.

Do you replace all of the metal flashings?

Yes – When we do a roof tear-off we replace all existing flashings (with the exception of base flashings, unless they also need to be replaced).

Do you offer residential roofing services?

Yes – In fact, the majority of the jobs we do are for residential homes! We provide residential roofing services to homeowners in Greater Cincinnati and surrounding areas.

We also work with contractors and developers on residential projects.

Check out our roof repair, roof replacement, and new roof service pages to learn more!

Do you offer commercial roofing services?

Yes – We provide commericial roofing services to business owners in Greater Cincinnati and surrounding areas. We also work with contractors and developers on commercial projects. We are Carlisle Certified!

Check out our commercial roofing services page to learn more!

Do you offer roofing services covered by an insurance claim?

Yes – Whether you have already filed a claim or believe you qualify, we will work directly with both you and your insurance company.

Since roof claims can get complicated, we will help advise you every step of the way so you have a smooth process and end up with a quality finished product you and our team can be proud of!

Which types of roofs do you install and replace?

All Common Roof Systems in Our Area – Asphalt Shingle, Synthetic Shake, Metal (hidden fastener and exposed fastener), Rubber (EDPM), & TPO (thermoplastic polyolefin).

Do you offer any other services besides roofing?

Yes – In addition to our core service of roofing, we also perform gutter and downspout, siding, chimney, and skylight services.

All of our services come with a free inspection and no-obligation estimate.

Request Free Inspection